Hope that saves some folks a little time. Location for me is C:\Dell\Drivers\R279202. Open Device Manager > right click on PCI Serial Port and choose Update driver > choose Browse my computer and browse to the driver folder for the AMT SOL just created when you downloaded and installed the driver mentioned above. In my case I had to then manually Update the driver as follows: I installed that driver but the PCI Serial Port was still showing Unknown with the Yellow !. Installing that driver solved the PCI Simple Communications item.Īlso under Chipset there is an Intel driver AMT SOL. Under the Chipset section there is an Intel driver for AMT HECI. I went to Dell support site and to the drivers and downloads page for my Service Tag. Drop down on that list and select the 3rd item (Hardware ID's). Now you will see a Property drop down list, and it will be set to Device Description. Then click on the Details tab at the top of the device window. During the early days of the dot com boom, our online PC maintenance tools were skyrocketing. To find the hardware ID, go to the device manager and click on the unknown device needing the driver. I had two yellow exclamation points in device manager for unknown devices. PC Pitstop began in 1999 with an emphasis on computer diagnostics and maintenance. I installed Windows 7 64 bit on a Dell E4200. Spent a while finding the answer to this on the web so I wanted to re-document it.
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